"Seeing what drives our impatience"
I’ve been thinking about what really happens in those moments when patience disappears. When someone’s late again. Impatience always feels justified in the moment, but it’s rarely just about the situation in front of us. I’ve noticed that my own impatience often hides something deeper: a need for control, or certainty, or validation that I’m doing a good job. I've come to realise that self-understanding is essential for calm. Without it, our reactions become automatic, pulled by emotion rather than guided by intention. The more I understand what triggers my impatience, the more choice I have in how to respond. In leadership, this matters more than we admit. Happiness at work isn’t about removing stress or conflict; it’s about becoming steady enough inside ourselves to meet them wisely. Until next time, ✉️ Enjoying The Messy Middle? If someone sent this email your way and you’d like to get it direct, you can sign up here. |